Offshoring is becoming more important and more effective than ever before. With our interconnected world becoming ever more intertwined, you might spend months working with a remote colleague before ever knowing where they’re based. You might have a developer in Ukraine, customer support agents in the Philippines, a team of lawyers in India and an office full of c-level execs in New South Wales. It really doesn’t matter anymore. It’s a brave new world, and you’ve either got to get with the times or risk doing a dinosaur. And nobody wants to die out.
Therefore, let’s take a look at what this brave new world means for the employment market across the world. These are the most frequently offshored jobs.
The most Frequently Offshored Jobs Across the World
Customer support has long been a torchbearer of the offshoring movement. Whether this be in the form of a call centre, customer service or community management team, offshoring the customer-facing segment of their business is where many organisations get their first piece of offshoring experience. And the trend is only set to continue: In the US, roughly 12% of all customer service jobs are effectively offshored or outsourced, and as the world becomes more interconnected, we predict to see this number grow globally.
Accounting is a task made to be offshored. Not only is the money saved incredibly good for the books; the work completed keeps them in check, too. Accounting is a task that’s as formulaic across the world: Numbers transcend language, and it doesn’t matter where your accountant sits – if they’re good at their job, they’ll complete it well. That’s why more and more small to medium sized business are opting to offshore this task.
Web design is another business process that has long been offshored or outsourced. Due to the fact that few companies need a web designer on hand to continually update their customer facing platforms, the relationship is normally a casual or short-term one. That being said, however, companies who operate a website that requires consistent updating/editing often benefit from having someone direct in their employ, offshore or otherwise. It allows for a tighter control of deliverables and ensures the project is moving as efficiently and satisfactorily as possible.
Manufacturing is perhaps the industry that most people associate with offshoring, and one that has received a lot of negative press. Regardless of how it’s been depicted over the years, however, offshoring is still one of the most leveraged models for largescale manufacturing operations, with Apple testament to the benefits the model can have.
Data Entry and Administration
Cost-conscious companies have been outsourcing data entry and ad-hoc administrative work for years. These days it’s just a little more effective. Thanks to modern communication tools – be it Slack, Skype or other project management tools, modern workforces can instantly report back to teams wherever they happen to be in the world. Tasks such as scanning, order processing, indexing or cataloguing can now be done in an instant, with the results sitting on a manager’s desk seconds after they’ve been completed.
Hire Offshore Teams
If you’re interested in leveraging this modern staffing model, you’ve come to the right place. We can connect you with teams, get you started, and ensure your offshore workforce is precisely what you need. Therefore, if you want to work smarter instead of harder, contact us today. We offer a free, 100% no-obligation, 60-minute consultation to all clients who are interested in implementing an offshore staffing model. Simply click below to book yours, and speak to us today about what offshoring can do for your organisation.